Vivacasa Shield solar maintenance plan offers peace of mind and reduced uncertainty for solar system owners. HelioPower Shield is designed for solar system owners who want the financial returns of ownership with the reduced liability of a well-maintained system.
Product Description
Vivacasa Shield Commercial Solar Maintenance Plan
Vivacasa Shield is offered in three service levels:
- Vivacasa Shield Solar Plan (Basic)
- Vivacasa Shield Solar Maintenance Plan
- Vivacasa Shield Solar Production Guarantee.
- Your choice will depend on the level of protection and Operations and Maintenance (O&M) you require. All service levels offer post-construction system inspections, annual preventative and manufacturer required maintenance, and remote system monitoring by our technicians. No matter which plan you choose, you are assured that Vivacasa Shield engineers and technicians are ready to jump into action if solar services or corrective maintenance is needed.
The Vivacasa Shield Solar Maintenance Plan is a full service Solar Operations and Maintenance plan that provides system monitoring, preventative maintenance, production reporting, and a best of all, a hassle-free solar maintenance guarantee. We are so confident in our responsiveness, we will pay you cash if we fail to meet our service level obligations. Of course, any repairs needed will be completed by our expert technicians at significantly discounted rates.
Vivacasa Shield Solar Maintenance Plan
- Post Construction System Inspection and Report
- After construction is complete and the Utility has granted Permission To Operate, Vivacasa will send our Asset Management team to inspect the system and generate a report of findings. The report will include annotated quality assurance photos of all major systems and components and as-built production estimate based on actual site and installation conditions. The report will list any characteristics of the installation that require improvements or adjustments to the installation.
- Hassle-free solar guarantee
- Maximum 2-day response time
- Dedicated number to call
- Solar service technicians on-call
- In business as in electricity production, time is money. At Vivacasa, we start the clock as soon as we are notified of any system anomaly by you or our PredictEnergy™monitoring system. If for any reason, we don’t respond to the service in 2 days or less, we will pay you GBP100 in cash.
- System monitored by PredictEnergy™
- Monthly and annual reporting
- Alerts if the system goes off-line or under-performs
- Vivacasa responds if the alert requires an on-site visit
- Annual Preventative Maintenance
- Electromechanical Inspections
- String and Inverter testing
- Structural attachment integrity inspection
- Roof membrane inspection
- Emergency or Corrective Maintenance
- Warranty administration
- System repairs
- System optimization
Additional benefit of the Vivacasa Shield Solar Maintenance Plan: Many system owner-operators are unaware that following and documenting manufacturer’s maintenance instructions is required to keep equipment warranties intact. By deploying Vivacasa Shield to perform all required inverter and tracker maintenance, you will also be protecting the most expensive and critical components of your system.